Is the IRS effectively handling taxpayer correspondence? That’s the focus of a Treasury Inspector General for Tax Administration (TIGTA) audit. Written responses from taxpayers to IRS delinquent account inquiries are handled by the Compliance Services Collection Operations (CSCO). The TIGTA audit noted that over-aged inventory of taxpayer correspondence had increased greatly in recent years. At the end of fiscal year 2019, over 53% of CSCO’s ending inventory had been received more than 45 days earlier. “The main factor impacting the timely processing of CSCO correspondence was limited staffing” of two delinquent account programs, the IRS said. Here’s the audit report:  Call or visit our website for more information!